Contact information

We're here to help make every discovery a little easier. Whether you have a question about our 2-in-1 digital microscope and telescope, need assistance with an order, or require after-sales support, our team is always happy to assist.

Customer Support

Brand: OriginToy™
Email: hello@origintoy.com
Phone: +1 (502) 864-3806
WhatsApp: Message Us on WhatsApp
Service Hours: Monday – Friday, 9:00 AM – 6:00 PM (UTC)
Response Time: We aim to respond within one business day.
*For questions about an existing order, please include your order number (e.g., #1001) so we can assist you more efficiently.

Business Information

Operated by: Rustic Dough Hub LLC
Registered Address: 939 Western Ave, Pittsburgh, PA 15233, United States

Shipping, Returns & Refunds

For questions about order delivery, tracking, returns, or refunds, please contact our support team first.
Important Notice: Please do not send return packages to our registered business address above without contacting us first. Specific return instructions and warehouse details will be provided upon review.
For more information, please refer to our Shipping Policy and Return & Refund Policy.

Thank you for choosing OriginToy. We're excited to be part of your little explorer's next big discovery!